§ — Telemedicine

A modern care ladder. AI + real vets.

Most questions get answered in seconds by AI. Anything deeper, a licensed Smarty Vets DVM picks up. Anything that needs hands-on care, we route you fast.

tier 01 · always-on

Ask the AI vet.

Powered by Pearl. Free, instant. For triage, behavior, nutrition, second opinions. Tells you when it's time for a real DVM.

  • Free · anytime · seconds, not days
  • DVM-trained answers in plain language
  • Routes you to a real vet when warranted
Dr. Michelle Frye tier 02 · licensed DVM

Talk to a real vet.

$25 flat. Video, voice, or chat with a licensed Smarty Vets DVM. For deeper conversations, follow-ups, and care plans.

  • $25 flat — no plans, no gimmicks
  • Licensed DVMs only — every state
  • Visit summary sent to your local clinic
Schedule a visit

The flow: AI first → real DVM if needed → in-person clinic if Rx, surgery, or imaging is required.

How a visit works.

  1. I

    Tell us about your animal

    Two minutes. Species, age, what's going on, a photo if you'd like. We build a record that follows them for life.

  2. II

    Meet your vet

    Connect with a licensed DVM by video, voice, or chat. Average wait under 12 minutes. Same vet on follow-ups whenever possible.

  3. III

    Leave with a plan

    Written care plan and visit summary, sent to your local clinic. If your pet needs a new Rx, we route you to an in-person exam. Refills on existing scripts ship free.

Good for.

  • Itchy ears, hot spots, skin flares
  • GI upset, soft stool, refusing food (24–48h)
  • Second opinions on a diagnosis or estimate
  • Behavior, anxiety, training, nutrition
  • Senior care check-ins, end-of-life support
  • Refill questions, side-effect concerns, dosing

Not the right call for.

  • · Emergencies (call your nearest ER vet)
  • · Vaccines, surgery, imaging, dentals — those need a clinic
  • · First-time prescriptions — federal law requires an in-person exam

Ready when you are.

$25 flat. No plans, no gimmicks. Schedule a visit with a licensed DVM, or try the AI vet first.